Tournaments
Registration, brackets, slots, results and match keys. The desk that runs the events.
Talk to the desk
Contact the eSportzCraazy desk
One form, five departments, a reply from a person. Whether you are registering a squad, pitching a sponsorship, applying to stream or chasing a payout, tell us which and it lands on the right desk in New Delhi.
Enquiry form
Check the FAQs first
Send us a message
Fields marked with a * are required. The gamertag, game and team fields help the tournaments desk find your squad instantly — leave them blank for a partnership or press enquiry.
Who handles what
Five desks, one form
Pick the matching department in the form and your message skips the queue straight to the people who can answer it.
Partnerships
Sponsorship, white-label events and brand cups. Ask for the Season 9 deck.
Creators
Co-streams, the creator programme and broadcast slots. No follower minimum.
Support
Accounts, payouts, store orders and returns. Keep your gamertag or order number handy.
Press
Media accreditation, interviews and corrections. Actioned the same working day.
After you hit send
Escalation routes
What happens next
No black box. Every enquiry is logged, acknowledged and owned by a named person on the right desk.
Logged instantly
Your message is written to our secure enquiry log the moment you send it, before any email leaves the server. Nothing is lost to a mail glitch.
Routed by department
The department you picked decides who sees it first. Tournaments and press land on a desk that is staffed through every event weekend.
Answered by a person
You get a reply from a real name, within the window on the response table. No auto-close, no ticket that quietly expires after a week.
Followed up
If it needs the payout desk or the fair play panel, we tell you who has it and when to expect the next update. You never have to chase twice.
Our contact promise in numbers
5
Minutes on Discord
First response to a live match issue during an event.
1 day
Support turnaround
Accounts, orders and payouts answered within one working day.
0
Bots on the desk
Every reply is written by a human being in New Delhi.
100%
Enquiries logged
Recorded before mail is attempted, so no lead is ever dropped.
Community and careers
Community
The fastest answer is on Discord
The eSportzCraazy HQ Discord has an admin channel that is awake when your match is, LFT boards for all ten titles and VOD review rooms every Wednesday. For anything live, this beats any form.
4,12,000+Members
38Live channels
1,240/wkScrims booked
24×7Moderation
Careers
Want to work the arena?
We hire admins, observers, casters, editors and community managers out of New Delhi and remotely across India, season by season. There is no standing careers page — the desk keeps the shortlist.
Send a CV and a one-line pitch to info@catalystwebtrendz.com with CAREERS in the subject line. You can also use the form above — pick Player & store support as the department and tell us which role you are after.
Email your CV
Before you write
Faster answers
Most tournament and store questions are already answered. Two minutes here can save you a working day of waiting.
Before you write
All 32 answers
Quick answers to contact questions
The five we get asked most on this page. The full set lives on the FAQ page.
It depends on the department you pick. Tournaments and press get a same-day reply, support within one working day, partnerships and creators within two. Live match issues on the HQ Discord admin channel are answered in minutes during an event.
Name, email, department, your message and the consent tick. Phone, team, gamertag, game and budget are optional — but a gamertag and game let the tournaments desk find your squad in seconds, so add them if your enquiry is about an event.
To keep spam out, we cap submissions from a single connection to five an hour. If you see that message, wait a while and try again, or email us directly at info@catalystwebtrendz.com — it reaches the same desk.
Yes. Call or WhatsApp +91-9953590779 between 10:00 AM and 7:00 PM IST, Monday to Friday. For store questions, keep your order number handy; for tournaments, keep your gamertag and match ID handy.
We use them only to answer your enquiry, as set out in the Privacy Policy. We do not sell contact details or hand them to sponsors — sponsors see aggregate audience numbers, never individuals.
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